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FAQ

SHIPPING & DELIVERY

Product will be dispatched within 2 working days unless a custom order is placed.  Please contact me for any queries such as if you have a gift deadline as priority orders can be made.

 

EASY RETURNS

In the event that you are unhappy with your order, please contact me for details on how to return an item.

 

TRACKING YOUR ORDER

Where applicable, tracking number will be sent via email as soon as the item is dispatched.

 

MONEY BACK GUARANTEE

If you are not satisfied, exchange or refund will be arranged.  Please contact me in the first instance as I will always endeavour to resolves issues quickly and satisfactorily.

 

PRIVACY POLICY

All details will only ever be used for shipping and payment purposes.  I will never spam or market, if you like my items then simply follow on Instagram or Facebook for the latest products and deals

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© 2020 by Ditsy Dormouse

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